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Q: Which shipping carrier do you use?
We ship all orders through Canada Post.
Q: Does my order come with tracking?
Yes. All orders automatically include tracking. Note that shipping upgrades (Expedited and Xpresspost Shipping) are available for both Canadian and US Customers.
Q: Do you offer combined shipping for multiple prints?
We ship multiple orders in one package if they are going to the same address, therefore the shipping charge will be one flat rate.
Q: What type of packaging do you use?
Our prints are packaged in a plastic protective sleeve, rolled and inserted into a delivery tube. The small size print (5x7) will be shipped in flat, packed in a plastic protective sleeve in a rigid envelope.
Q: Does the print come framed with purchase?
The prints DO NOT come framed as this is safer for shipping and enables you to choose a frame that suits your individual style and decor. But it will easily fit any standard frame with an 5x7, 8x10 or 11x14 matte, so you can purchase a frame at any major retailer.
For any further questions or requests, please contact us at email@example.com